Repair & Exchange
Repair and Exchange of Telecom and IT Equipment
Zurich Technology Solutions is the single source solution for your multi-vendor network maintenance needs including screening, repair and testing. Our comprehensive service allows our customers to have one partner for all of their repair services by delivering multi-vendor, multi-system repair for a comprehensive portfolio of over 70,000 parts (wireless, data, optical transmission, PCB, wireline, enterprise and test equipment). Zurich leads the market in delivering multi-vendor, network-wide repair to enterprises around the world.
Our Zurich certified repair solutions at times exceed OEM and Telecordia standards. Our repair services are backed by years of experience, performed by qualified, OEM-trained technicians, and completed in our state-of-the-art repair facilities.
Zurich offers specialized, multivendor repair and exchange expertise supporting the leading equipment OEMs including Ericsson, Nokia, Huawei, Cisco, Juniper, Eltek, Delta, Former Alcatel-Lucent and many others.
Our experienced technicians and engineers often come from the OEMs, offering intimate insight into repair and engineering of components and systems, yielding short turnaround, reduced cost, high repair success rate, and overall process efficiency.
Leveraging our customized web tracking portal, customers have complete process transparency and real-time status awareness.
Our Repair and Exchange services highlights include:
- Depot repair services for “Out of Warranty” Telecom and IT equipment.
- Fixed Pricing and Subscription Plans.
- Loaners upon request for high runners.
- Fast Turn-around times <15 Days.
Significant savings comparing to the traditional OEM.
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Repair & Exchange Brochure
Peak Performance with Zurich Technology Solutions
More About Field Services
Network operators partner with Zurich Technology Solutions for its continuous, ahead-of-the-curve innovation, and progressive approach to building & reconfiguring networks that advance schedules, reduce costs and increase the quality of service. Our delivery teams leverage state-of-the-art software and automation tools, providing unequaled consistency, accuracy, and visibility. For assistance with time-sensitive projects, such as site audits, route planning, carrier-adds, equipment optimization, project/program management, engineering, and more, ZTS can rapidly deploy resources to meet critical time-to-market (TTM) and on-time-delivery (OTD) requirements.
ZTS offers support to its clients with the expertise they need to plan and optimize networks regardless of technology. Understanding the impact on capital investment, operational expense, and overall performance, we strive to ensure that our recommendations are flexible and robust, meeting both immediate needs and future contingencies.
ZTS has expertise in optimizing the entirety of networks, from RF to IP to Core. By having the big picture vision of projects, we consider the codependence of all network elements in the most practical ways. Our experience and complete understanding of LTE, DAS, Small Cell, and Fiber networks, and our ability to resolve related issues makes Zurich Technology Solutions a valuable business partner.
Installing new equipment on site is more than just a plug-and-play operation. Successful deployment projects require technicians with a deep knowledge of small cells, DAS, microwave, or other technologies, and a complete understanding of the customer’s exact specifications.
ZTS has expert technicians to provide optimal performance, proper integration, and solid connections between all critical systems. Because service failures or outages during a routine installation or commission can be costly in terms of impacts to budgets, timelines, and the overall customer experience, all critical systems are tested and verified with the customer’s NOC prior to and after installation, integration, and commissioning services are performed. ZTS has mitigation and risk avoidance strategies to keep projects on-track and on-budget.