# About Us

## OUR MISSION

At the core of Zurich’s mission is our commitment to creating a high quality, high value experience for all parties who are touched by our company – both inside and out of the organization.  This foundation has served us well as we have steadily moved to become a leading, trusted provider of low cost, high quality Telecom Network and IT equipment and technical services.

## GUIDING PRINCIPLES

Each member of our team is committed to and recognized for these guiding principles:

- **Bringing energy and enthusiasm to the work we do:** At Zurich, we care about the people we touch both inside as we work with one another and outside to customers and suppliers.  We believe life is supposed to be enjoyable and work is a significant part of life.  We believe if it’s not fulfilling, we aren’t doing it right.
- **Acting with pride in our work:** Here we foster an environment that rewards bringing a strong work ethic and a willingness to go the extra mile to do things the right way for internal and external customers.
- **Demonstrating a commitment to quality:** Team Members at Zurich are encouraged to take ownership of their role.  They know that they are empowered to think of ways to continuously improve processes to achieve excellence and always take care of the client.
- **Taking the time to get to know one another and each party we touch on behalf of Zurich:** Here we make it about personally fulfilling experiences for all parties.  Zurich Team Members know that the company cares about them and that they in turn are expected to care about the company and its representation to the world.  The sentiments are genuine.  This is evidenced by the way our customers acknowledge the great individuals on our team.

### VIEW OUR BROCHURE

[Download](/content/wp-content/uploads/2018/02/ZurichTechSolBrochuresP.pdf)

Peak Performance with Zurich Technology Solutions

## **More About Field Services**

Network operators partner with Zurich Technology Solutions for its continuous, ahead-of-the-curve innovation, and progressive approach to building & reconfiguring networks that advance schedules, reduce costs and increase the quality of service. Our delivery teams leverage state-of-the-art software and automation tools, providing unequaled consistency, accuracy, and visibility.  For assistance with time-sensitive projects, such as site audits, route planning, carrier-adds, equipment optimization, project/program management, engineering, and more, ZTS can rapidly deploy resources to meet critical time-to-market (TTM) and on-time-delivery (OTD) requirements.

ZTS offers support to its clients with the expertise they need to plan and optimize networks regardless of technology. Understanding the impact on capital investment, operational expense, and overall performance, we strive to ensure that our recommendations are flexible and robust, meeting both immediate needs and future contingencies.

ZTS has expertise in optimizing the entirety of networks, from RF to IP to Core. By having the big picture vision of projects, we consider the codependence of all network elements in the most practical ways. Our experience and complete understanding of LTE, DAS, Small Cell, and Fiber networks, and our ability to resolve related issues makes Zurich Technology Solutions a valuable business partner.

Installing new equipment on site is more than just a plug-and-play operation. Successful deployment projects require technicians with a deep knowledge of small cells, DAS, microwave, or other technologies, and a complete understanding of the customer’s exact specifications.

ZTS has expert technicians to provide optimal performance, proper integration, and solid connections between all critical systems. Because service failures or outages during a routine installation or commission can be costly in terms of impacts to budgets, timelines, and the overall customer experience, all critical systems are tested and verified with the customer’s NOC prior to and after installation, integration, and commissioning services are performed. ZTS has mitigation and risk avoidance strategies to keep projects on-track and on-budget.